Sylvan Warranty

10 year mechanical warranty*
5 year finish warranty*

*If a finish or mechanical defect occurs, simply return the product together with proof of purchase to the point of purchase for replacement.
Upon receipt of defective product to G D Rutter, G D Rutter will either repair or replace the product or refund the purchase price in exchange for the product.
This warranty only applies to the original user of the product, and is non transferable.

*What is NOT covered are the following:

Improper installation or failure to follow fitting instructions.
Abuse or misuse of the product.
Used in a commercial application
Used for the purpose for which they are not designed
Indirect or consequential loss or damage
Cost of removal and or replacement
Cost of freight and or travel time
Scratches from keys / rings, abrasions or deterioration due to use of paint, solvents or other chemicals.
Spare parts and accessories purchased separate to this set are not covered by this warranty.
If the product has been subjected to direct exposure to the elements or other environmental conditions (including coastal situations).
The plated finishes of Polish Brass, Gold and Black Nickel are classified as soft finishes. As deterioration is possible under some climatic conditions, these finishes are excluded from this warranty.

G D Rutter reserves the right to make changes to style and colour without notification